Shipping policy

We ship to all Australian addresses, including business, residential and PO Boxes using Australia Post standard delivery service.

To ensure that you receive your order at your requested delivery address (and not at your nearest post office), we give Australia Post authority to leave your parcel in a safe place at your address if no one's home at the time of delivery.

We do not ship anywhere outside Australia. To purchase Mavala in other countries, please visit Mavala World.

Cost

  • Shipping is free for orders over $50. In addition, orders over $100 receive a free gift.

  • $9.95 Flat rate shipping Australia wide for orders below $50.

Time

All orders are dispatched within 2 business days and are shipped from Melbourne, Australia.

Shipping times vary depending on your location. Indicative shipping times are generally:

  • 2 business days for Melbourne, Sydney and Adelaide
  • 3 business days for the rest of VIC, NSW, SA and Brisbane
  • 5 business days for the rest of QLD, Tasmania and Perth.

Service may take longer in rural areas and the rest of Australia.

As many of our products are flammable (including nail polishes), they are not accepted through the Express Post network and, as a result, we do not offer this service.